Our average customer rating is:

95%

from 567 reviews!

Our latest Feefo Reviews

Here are our latest reviews from Feefo.

All Feefo feedback is gathered anonymously from genuine customers.

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Europe: Include cover for these countries?

  • Spain
  • Canary Islands
  • Turkey
  • Cyprus
  • Malta
  • Switzerland

These countries included

These countries excluded

Please note: You will not be covered for holiday cancellation until your policy start date. Choose today’s date if you want cover as soon as possible.

Date Product Rating Customer Comment Our Comment
3 hour(s) ago Insurefor.com Single Trip travel insurance ++ quick easy to use web site
26/03/2017 Insurefor.com Single Trip travel insurance + will let you know after our trip abroad
26/03/2017 Insurefor.com Single Trip travel insurance ++ Didn't have to use my insurance luckily but was happy with my policy for the price I paid.
25/03/2017 Insurefor.com Single Trip travel insurance ++ Used you on our last holiday so easy to apply and a great price will definitely use again. Thank you for coming back to us Adrian.

If you have any questions in regards to your policy, please do not hesitate to contact us at admin@rockinsurance.com.

Steve
25/03/2017 Insurefor.com Single Trip travel insurance ++ Value for money, would use again and I've recommended them to friends. A** Thank you for recommending us to your friends!

We hope that you had a great trip.

Steve
24/03/2017 insurefor.com Annual travel insurance ++ Fast and efficient.
23/03/2017 Insurefor.com Single Trip travel insurance ++ Good insrance offered at a competitive price. Quick and easy to purchase via the website. We are pleased to hear that you found the policy quick and easy to purchase through our website.

Thank you for your custom!

Charles
22/03/2017 Insurefor.com Single Trip travel insurance + Easy to do and understand while buying on the internet. Terms sent throughon email.
22/03/2017 insurefor.com Annual travel insurance ++ Very simple and easy process.
22/03/2017 Insurefor.com Single Trip travel insurance + Never needed to use the excess insurance so am unable to comment on how effective or otherwise my policy or the company is.
22/03/2017 insurefor.com Annual travel insurance I tried to contact to amend my policy whilst abroad. After attempting more than 5 times to select an option I was not put through to an advisor, instead the same automated message was repeated asking me to select an option. I called the claims line to see if they could put me through to an advisor and bypass the automated message but they also put me back through to the automated message asking me to select an option. Again my selected option did not register and the automated message kept repeating. I even had the same problem using a different phone. I am sorry to learn that you were unable to get through to an advisor when contacting our call centre.

We will be contacting you directly to investigate into the matter.

I apologise for any inconvenience and disappointment that may have been caused.

Charles
21/03/2017 insurefor.com Annual travel insurance + The advisor took time to look at my annual renewal quote and managed to get the price to match ones I had found on the internet as opposed to the ridiculously high price quoted on my renewal email from insurefor.com. We are sorry to learn that you were unhappy with the price that was quoted in the renewal email.

We will investigate into the price that was quoted and will be contacting you directly in due course.

We apologise for any disappointment that may have been caused.

Charles
21/03/2017 insurefor.com Annual travel insurance ++ Excellent service, friendly and helpful person dealing with my renewal and a good price for the required cover. We are delighted to hear that you are happy with the service that you received from our member of staff and you are happy with the price for your insurance. Your comments have been passed on to the member of staff that you had spoken to.

Thank you very much for your custom!

Charles
21/03/2017 insurefor.com Annual travel insurance ++ Quick simple & fast. Best insurance company so far! We are pleased to hear that you found purchasing the policy with us simple and fast and its great that you found us to be the best insurance company.

We hope that you have many happy holidays over the next year!

Charles
21/03/2017 Insurefor.com Single Trip travel insurance ++ Competitive all round cover.
21/03/2017 insurefor.com Annual travel insurance + Quick and easy
20/03/2017 Insurefor.com Single Trip travel insurance ++ No fuss quick and easy It's great to hear that you found purchasing your policy with us to be of no fuss, and quick and easy.

Thank you for your custom David.

Steve
19/03/2017 insurefor.com Annual travel insurance ++ Great
19/03/2017 Insurefor.com Single Trip travel insurance + Website fine and easy to use. Didn't need to make a claim We are delighted to hear that you did not need to make a claim, and hope that you had a great trip.

Thank you for your custom; we look forward to hearing from you again.

Steve
18/03/2017 Insurefor.com Single Trip travel insurance ++ You were the best family insurance I can find Thank you for saying that we were the best family travel insurance that you could find.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
17/03/2017 Insurefor.com Single Trip travel insurance + Simple to put in place
17/03/2017 Insurefor.com Single Trip travel insurance + No problems
16/03/2017 Insurefor.com Single Trip travel insurance ++ My son recommended you and that was good enough for me
15/03/2017 Insurefor.com Single Trip travel insurance ++ Service was very good, especially when my flight was cancelled and our insurance needed to be changed, insurefor.com changed this at very short notice with no charge. I'm sorry to learn of the problems with your flight. It's great to hear that the customer service team were able to rectify your policy to run in accordance with your changed flights at no extra charge.

Steve
15/03/2017 insurefor.com Annual travel insurance ++ Repeat customer!
15/03/2017 insurefor.com Annual travel insurance + After two email and a phone call all sorted
15/03/2017 insurefor.com Annual travel insurance ++ Very good dealings, I made a mistake with details and after a quick call it was sorted out there and then, another copy of rhe policy was emailed to me quickly after, would i use them again definitely. Thank you for saying that you would use us again Christopher.

I am pleased to hear that the customer service team were able to rectify the mistake quickly for you.

If you have any other enquiries, please do not hesitate to contact us at admin@rockinsurance.com.

Steve
14/03/2017 Insurefor.com Single Trip travel insurance + Easy to book. No driving incidents so cannot comment further
14/03/2017 insurefor.com Annual travel insurance + No problem getting what I needed
14/03/2017 Insurefor.com Single Trip travel insurance -- Was admitted to hospital in France after a serious injury. called their emergency medical number. They were useless,didn't help in the slightest, left me to do everything myself, deal with all doctors, my operation, all transportation with no help. Doctors, wrote I should return home immediately (which I did). They then said they disagreed with the docs and would not reimburse me cost for ending holiday early or the £200 flight home, that I had to buy. After my experience, I would pay more and choose a reputable insurer. I am sorry to learn of the circumstances that you have described.

I have raised your issues with the compliance department who will contact you in writing shortly.

I apologise for any inconvenience caused.

Steve
14/03/2017 insurefor.com Annual travel insurance ++ Covered our specific needs, easy and comprehensive online purchase and download of insurance documents. It's fantastic to hear that your policy covered your specific needs, with an easy to use website.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
13/03/2017 insurefor.com Annual travel insurance + Easy to arrange
13/03/2017 insurefor.com Annual travel insurance ++ Website was easy to navigate. Price excellent.
12/03/2017 Insurefor.com Single Trip travel insurance + Hello,
I have made several insurance purchases recently, with varying degrees of satisfaction. It is not clear to which this questionnaire relates. My feedback therefore would be that this pitch by yourselves is 'lacking in context'.
Thank you for taking the time to leave us your feedback.

We are really passionate about the feedback provided to us on Feefo, as it enables us to learn more about our customer's overall experience of insurefor.com such as; the ease of purchase, the clarity of information provided and anything else you particularly liked or feel we could improve on.

Your comments on any or all of the above areas, really helps us to make sure that we are offering the best service and products for our customers. For this reason, we encourage all the feedback we can receive!

Thanks again for taking the time to get in touch with us and if you do have any another comments, I'd love to hear them, if you could email admin@rockinsurance.com.

Steve
12/03/2017 Insurefor.com Single Trip travel insurance ++ Perfect, a lot cheaper doing it this way
11/03/2017 insurefor.com Annual travel insurance ++ Always offer a good deal
10/03/2017 Insurefor.com Single Trip travel insurance ++ excellent quick quote and excellent price. We are delighted to hear that you rated us as excellent, for price and online quick quoting.

Thank you for your custom.

Steve
09/03/2017 Insurefor.com Single Trip travel insurance ++ Simple and straightforward to deal with.
09/03/2017 insurefor.com Annual travel insurance ++ User friendly quick to use Thank you for your positive feedback and for choosing Insurefor as your travel insurance provider.

Charles
09/03/2017 insurefor.com Annual travel insurance ++ All done online. Clear instructions and easy to progress.
09/03/2017 Insurefor.com Single Trip travel insurance + I did it on phone operator was polite and efficient . We are pleased to hear that you found our member of staff to be polite and efficient. Your comments have been passed on to the agent that you had spoken to.

Charles
08/03/2017 insurefor.com Annual travel insurance ++ Excellent price, staff and response.Will certainly recommend to freinds
08/03/2017 Insurefor.com Single Trip travel insurance + Simples
08/03/2017 insurefor.com Annual travel insurance + Simple forms, online, quick. Thank you for your positive feedback and your custom.

Should you have any questions relating to your policy, please don't hesitate to contact us at admin@rockinsurance.com.

Charles
07/03/2017 insurefor.com Annual travel insurance + OKAY
07/03/2017 Insurefor.com Single Trip travel insurance + Good website
06/03/2017 insurefor.com Annual travel insurance ++ Spot on !
06/03/2017 Insurefor.com Single Trip travel insurance ++ The insurance was easy to follow got my insurance within 5 minutes very pleased. We are delighted to hear that you found obtaining your policy with us to be easy to do.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
04/03/2017 insurefor.com Annual travel insurance + All of the cover that I wanted, wasn't available.
03/03/2017 insurefor.com Annual travel insurance ++ Prompt service with competitive pricing Thank you for your review.

We are pleased to hear that you found our insurance to be competitively priced, with prompt service to match.

Steve
03/03/2017 insurefor.com Annual travel insurance + Quick and easy
03/03/2017 Insurefor.com Single Trip travel insurance ++ Very simple process to take out this insurance. The cover was just what I wanted for my week's car hire in Portugal and Spain and was very inexpensive.
03/03/2017 insurefor.com Annual travel insurance ++ Have used rock for a number of years & always found staff professional , helpfully & pleasant . Thank you for choosing us as your travel insurance provider for another year. We are really pleased to hear that you found our staff to be professional, helpful and pleasant.

Thank you very much for your custom and we hope that the forthcoming year brings you many happy holidays.

Charles
02/03/2017 insurefor.com Annual travel insurance ++ It was a easy transaction
02/03/2017 Insurefor.com Single Trip travel insurance + Have not received docs by post yet paid extra for this Thank you for your feedback. We will be contacting you directly in regards to this.

Charles
28/02/2017 insurefor.com Annual travel insurance - Unable to renew policy online so had to phone. After giving all relevant details to an operator when the policy details arrived via email I realised that I wasn't covered for a cruise in the Caribbean although I had requested this cover in particular during the phone conversation. When I rang to query it I was told that I would need to pay extra to upgrade the cover. The quote I was given was 3 times the original amount even with a 20% discount as a returning customer so I reluctantly cancelled the policy as I had quotes from other companies that where substantially lower for the same cover. Not a good experience! I am sorry to learn of the circumstances which you have described. We will be contacting you directly in regards to this matter.

I apologise for any inconvenience that may have been caused.

Charles
27/02/2017 Insurefor.com Single Trip travel insurance ++ Nice and easy to arrange
27/02/2017 Insurefor.com Single Trip travel insurance ++ Information was clear and easy to read and understand.
27/02/2017 Insurefor.com Single Trip travel insurance ++ simple process, excellent price We are really pleased to hear that you found our booking process easy and are happy with the price of the insurance.

Thank you for your custom and we hope that you enjoyed your trip.

Charles
27/02/2017 insurefor.com Annual travel insurance ++ easy booking , good prices.
27/02/2017 Insurefor.com Single Trip travel insurance ++ Great price
26/02/2017 insurefor.com Annual travel insurance ++ Fast and easy
26/02/2017 insurefor.com Annual travel insurance ++ Very easy renewal process. several cover options We are really happy to hear that you found the renewal process to be easy.

Thank you for coming back to us for another year!

Steve
25/02/2017 insurefor.com Annual travel insurance + Quick & easy
25/02/2017 Insurefor.com Single Trip travel insurance + Quote was excellent, luckily I didn't need to make s claim so no idea how that dide would have worked. Peace of mind s worth a lot so UT us worth having the insurance.. I will buy from them again. Thank you for saying that you would use us again David. We are happy to hear that you did not need to make a claim. We do have a dedicated and professional claims handler that would look after you every step of the way, so you would never need to worry.

Steve
24/02/2017 insurefor.com Annual travel insurance + easy given information to make a decision
24/02/2017 insurefor.com Annual travel insurance + Answered my question promptly
23/02/2017 Insurefor.com Single Trip travel insurance ++ Using insurefor.com was very quick and easy to use. I would certainly recommend to friends and family. Thank you for saying that you would recommend Insurefor.com to your family and friends Sharon.

We appreciate your custom and kindness.

Steve
22/02/2017 insurefor.com Annual travel insurance ++ Took out annual travel insurance online. Process was very easy, well laid out site. Use insurefor.com before, very likely I will use the company again in the future. Thank you for coming back to Insurefor.com for all you travel insurance needs.

We hope that the forthcoming year brings you many happy holidays.

Steve
22/02/2017 insurefor.com Annual travel insurance ++ The price was excellent compared with other quotes I received but I was quoted different prices each time I logged on to the site.
In the end I tried booking over the phone but was given a much more expensive price despite telling them I worked for NHS and was entitled to discount. I was then told to book on line as they couldn't apply discount for me.
It took several attempts before I managed to book my insurance.
21/02/2017 insurefor.com Annual travel insurance ++ Very easy
20/02/2017 insurefor.com Annual travel insurance ++ 2nd year running this company came up with the best deal and excellent service for Family Annual Travel Insurance Thank you for coming back to us for a second year Mark.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
20/02/2017 Insurefor.com Single Trip travel insurance + Insure and go sorted my insurance swiftly and I was happy with the service and would use them again
20/02/2017 insurefor.com Annual travel insurance + I think the level of cover and they gave a good deal as a returning customer. .
I have mixed reviews of my interactions according to who I spoke to:
The initial conversation was ok - I was not made aware of the Gadget cover though
The next conversation was terrible - did not feel listened to very "computer says no"
Saved by the final conversation - very helpful and reassuring so I kept the policy!
Thank you for your review.

I am sorry to hear that you felt that you were not listened to on one of your calls with the customer service team. We are regulated by the Financial Conduct Authority and have to go through certain scripted information. Our customer service team do go through regular training to ensure that they deliver a polite, professional and friendly service to our customers.

Please accept my sincere apologies for any upset caused in the purchase path of your travel insurance with us.

Steve
20/02/2017 Insurefor.com Single Trip travel insurance ++ The call centre lady was very helpful and it was easy and quick.
19/02/2017 Insurefor.com Single Trip travel insurance + Easy site to use.Really good prices. It's fantastic to hear that you found our website easy to use, and at a good price.

Thank you for your custom William, and we hope that you have a great trip.

Steve
19/02/2017 Insurefor.com Single Trip travel insurance ++ Excellent price Much cheaper than paying car hire company for collision damage waiver
19/02/2017 Insurefor.com Single Trip travel insurance ++ Great service quick and easy to use
19/02/2017 Insurefor.com Single Trip travel insurance ++ Excellent service, clear to understand and great for our Diabetes Type 2 Thank you John!

We are really happy to hear that you found a policy that catered for your pre-existing medical conditions.

Steve
18/02/2017 Insurefor.com Single Trip travel insurance + Purchasing the insurance was easy and good value. Saying how good they are is really dependant on how they perform if a claim is made. So I'm reserving judgement on that.
17/02/2017 insurefor.com Annual travel insurance ++ No messing about ...quickly got the info needed and transparent pricing options. In fact when I spoke to an agent directly the online quote was marginally higher when the full info was given it was great to find it was to cost me less.Very friendly agent ...felt like I received something missing from many service providers ....it's called customer service. Very competitive pricing. Also, follow up action was virtually immediate; I received confirmation of payment received and the Insurance policy via email within minutes. The company was recommended by a mate of mine...clear to see why he did....well pleased. Thanks Thank you for your review.

We are delighted to hear that you were happy with the overall purchase experience of your policy with Insurefor.com.

I will be sure to pass kind words on to the customer service agent that you spoke with, as I am sure that she will be just as pleased as we are.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
17/02/2017 Insurefor.com Single Trip travel insurance ++ easy on the internet
16/02/2017 insurefor.com Annual travel insurance ++ Good price
15/02/2017 Insurefor.com Single Trip travel insurance + All good
15/02/2017 Insurefor.com Single Trip travel insurance ++ Great value product. Easy to use website.

Thank you.
You're welcome Richard.

Thank you for your custom. We are thrilled to hear that you found us to be of great value, and that you found our website easy to use.

We hope that you have a great trip.

Steve
15/02/2017 insurefor.com Annual travel insurance ++ Easy to change the details on the telephone with a professional operator.
14/02/2017 Insurefor.com Single Trip travel insurance ++ Advisor very helpful polite and knowledgeable. Thank you for your review Margaret. Our customer service team are always at hand if you have any questions in regards to your policy. Alternatively, you can contact us at admin@rockinsurance.com.

Steve
14/02/2017 Insurefor.com Single Trip travel insurance ++ The website was easy to navigate and the company had good reviews. Quite competitive prices too.
13/02/2017 insurefor.com Annual travel insurance ++ Was only renewing my holiday insurance Took about 5 minutes and I had 20% loyalty discount Thank you for coming back to us for another year. We are extremely happy to give you the discount for your loyalty, and will continue to do so each time you renew with us.

We hope that the forthcoming year brings you many happy holidays.

Steve
13/02/2017 Insurefor.com Single Trip travel insurance + Good service and ringing for the screening was simple and quick. Only issue is the cashback through Quidco tracking at a lower rate than advertised. I hope this gets sorted in time, but it would be nicer not having to chase this up.
13/02/2017 insurefor.com Annual travel insurance + Easy to purchase insurance policy online, but can't comment on claims service as haven't used yet.
13/02/2017 insurefor.com Annual travel insurance ++ Fast efficient and competitive. Easy to use website. It's great to hear that you found our website easy to use, and overall fast efficient and competitive.

Steve
12/02/2017 Insurefor.com Single Trip travel insurance ++ Excellent company Thank you Gary!

Steve
12/02/2017 insurefor.com Annual travel insurance + Very easy to purchase
11/02/2017 Insurefor.com Single Trip travel insurance + Easy to use and quick Thank you for your custom Paula!

Steve
10/02/2017 Insurefor.com Single Trip travel insurance ++ Clear web site, easy to buy insurance for a good price.
10/02/2017 Insurefor.com Single Trip travel insurance ++ Easy to book. Competitive prices with various options. Would recommend to others. Thank you for saying that you would recommend us to others.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
09/02/2017 Insurefor.com Single Trip travel insurance ++ I spoke to a very pleasant and helpful member of staff, the third time that I have used this company for my travel insurance, recommend anyone to try them, fair price for travel insurance and medical cover. Thank you for your review.

It's really pleasing to hear that you were happy with the overall purchase of your travel insurance with us. Thank you for coming back to us. I will be sure to pass your comments on to Angela as she will be just as pleased as we are.

Steve
09/02/2017 Insurefor.com Single Trip travel insurance ++ Straightforward
09/02/2017 insurefor.com Annual travel insurance + Service was fine adviser also fine no problems