Our average customer rating is:

95%

from 441 reviews!

Our latest Feefo Reviews

Here are our latest reviews from Feefo.

All Feefo feedback is gathered anonymously from genuine customers.

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Europe: Include cover for these countries?

  • Spain
  • Canary Islands
  • Turkey
  • Cyprus
  • Malta
  • Switzerland

These countries included

These countries excluded

Please note: You will not be covered for holiday cancellation until your policy start date. Choose today’s date if you want cover as soon as possible.

Date Product Rating Customer Comment Our Comment
1 hour(s) ago Insurefor.com Single Trip travel insurance ++ No problems, all good
20/04/2017 Insurefor.com Single Trip travel insurance - received an email after my departure asking me to provide pre-existing health conditions. never mentioned prior to the purchase of the policy. Hello,

I am sorry to learn of the circumstances that you have described.

I can see that you have purchased a policy online through Gocompare.com. The website does ask if you have any pre-existing medical conditions when going through the setup of your travel insurance. Once you have purchased your policy and received your documents, the policy certificate also provides information in regards to being covered for pre-existing medical conditions.

We do advise our customers' that they should read through the policy wording to ensure that the policy is fit for purpose before travel. As you purchased your policy on the day of travel, I appreciate that this did not give you the adequate time to look through the terms and conditions of your insurance with us.

I apologise for any inconvenience caused.

Steve
19/04/2017 Insurefor.com Single Trip travel insurance ++ Very easy website to use, have brought Tavel insurance before and will buy again
19/04/2017 insurefor.com Annual travel insurance ++ Easy-to-understand: i.e. the details about what I was getting.
Excellent value for money.
Thank you!
You're welcome Peter.

Thank you for your custom and review.

Steve
18/04/2017 insurefor.com Annual travel insurance + Quick and easy to do
18/04/2017 insurefor.com Annual travel insurance + Enough info for what i needed. . Could do with saying if policy includes things such as paragliding eyes without having to read pages of small print... Thank you for taking the time to leave us your review.

Your policy certificate will display all the important information, such as dates of travel, travellers and emergency numbers in the event of a claim or if you need medical assistance. The policy wording linked with your policy certificate will contain your scheduled benefits including a list of sporting activities. If you do not see the activity that you are planning to take part in, you can call us on 0343 658 0315 to see if we can refer this to the underwriter for their consideration.

I apologise for any inconvenience caused.

Steve
18/04/2017 insurefor.com Annual travel insurance + Straightforward and easy website to use
16/04/2017 insurefor.com Annual travel insurance ++ Easy to apply and good value :-)
16/04/2017 Insurefor.com Single Trip travel insurance ++ Great competitive price and quick quotation. Will use again. Thank you for your custom, and for saying that you would use us again.

We hope that you have a great trip.

Steve
16/04/2017 Insurefor.com Single Trip travel insurance + All fine!
15/04/2017 insurefor.com Annual travel insurance + Helpful customer service
15/04/2017 Insurefor.com Single Trip travel insurance ++ Very easy to compare prices at a glance for all levels of insurance. Was recommended to me and very impresses. Would use again. It's pleasing to hear that after being recommended to us, that you were impressed with Insurefor.com and would use us again.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
15/04/2017 insurefor.com Annual travel insurance ++ Easy to use and understand and a good
deal thanks
14/04/2017 insurefor.com Annual travel insurance ++ All ok thanks
13/04/2017 Insurefor.com Single Trip travel insurance ++ Staff very helpful. Easy to purchase
13/04/2017 Insurefor.com Single Trip travel insurance + Easy to apply and download. Cheaper than most other companies It's fantastic to hear that you found applying for your policy online easy to do.

We hope that you had a great holiday and we look forward to hearing from you again in the future.

Steve
13/04/2017 insurefor.com Annual travel insurance + Cheap insurance and quick to purchase
12/04/2017 insurefor.com Annual travel insurance + No
11/04/2017 insurefor.com Annual travel insurance ++ very good customer service
10/04/2017 insurefor.com Annual travel insurance ++ Quick and easy was able to print documents that day
10/04/2017 Insurefor.com Single Trip travel insurance + used this company before and never had a problem Thank you for coming back to Insurefor.com for all your travel insurance needs.

We hope that you have a great trip.

Steve
10/04/2017 Insurefor.com Single Trip travel insurance ++ Great support and they never gave false promises. I was told the phone might take up to x number of days to get back due to them being in popular demand only to find out the phone came 2 days later. They also e-mail you along the way to let you know what stage it's at. Great people. Thank you for your review on your experience with Insurefor.com Stanis.

If you require further assistance, please do not hesitate to contact us at admin@rockinsurance.com.

Steve
08/04/2017 Insurefor.com Single Trip travel insurance ++ Reasnable
08/04/2017 insurefor.com Annual travel insurance + Good service provided, however it can take a while for a decision to be made, 10 working days for a decision and longer for the cheque to be received.
On the whole however i am pleased and the claiming process is nice and easy.
We are sorry to hear that you had to make a claim on your policy. The time processing a valid claim can vary depending on the evidence presented to the claims handling team.

We are pleased to hear that you found the claims process to be nice and easy.

Steve
08/04/2017 Insurefor.com Single Trip travel insurance ++ Good.
08/04/2017 Insurefor.com Single Trip travel insurance + Easy to set up insurance
07/04/2017 insurefor.com Annual travel insurance ++ Easy to deal with and customer services person was well informed and efficient at her job. Thank you for your kind words.

I will be sure to pass your comments on to Annabel as she will be just as pleased as we are.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
06/04/2017 insurefor.com Annual travel insurance + Good service.
06/04/2017 insurefor.com Annual travel insurance ++ My 'go to' company for travel insurance, always great on price and quick and easy to arrange - even with medical conditions to declare. Thanks for a great service again You're welcome Kate. Thank you for your continued custom.

We hope that the forthcoming year brings you many happy holidays!

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
05/04/2017 insurefor.com Annual travel insurance ++ Awesome cover, great value and fantastic, helpful staff
05/04/2017 insurefor.com Annual travel insurance + I have used your company for many years and more than happy with the service and price .thankyou You're welcome Joan. Thank you for coming back to us for another year.

We are ecstatic to hear that you are happy with the price and the service that we provide.

Steve
05/04/2017 insurefor.com Annual travel insurance ++ Straightforward process from application to Policy Schedule delivery.
04/04/2017 Insurefor.com Single Trip travel insurance + Quick and easy website. Thank you for your custom!

If you have any questions in regards to your policy, please do not hesitate to contact us at admin@rockinsurance.com.

Steve
04/04/2017 insurefor.com Annual travel insurance + Very quick service, but you need to be aware that the online quote does not cater for renewal quotes, hence you need to call
03/04/2017 Insurefor.com Single Trip travel insurance ++ Good value for money
03/04/2017 insurefor.com Annual travel insurance + The person who served me was helpful.
I insure myself with this company for years now, and never thought of shopping around. Few times when I had questions, the staff were very polite and helpful.
Thank you for coming back to us again Rachel!

We are delighted to hear that you found our customer service team to be helpful and polite.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any further questions in regards to your policy.

Steve
02/04/2017 Insurefor.com Single Trip travel insurance + I got insured, no excess, decent price, didn't have to make a claim.
30/03/2017 Insurefor.com Single Trip travel insurance ++ Seems very good and great value. I have not had to claim yet so that would be the telling point. This is true Paul. The worth of any insurance is when you come to make a claim; in this unfortunate event, you can be rest assured that we have a dedicated and professional claims handler that will look after you every step of the way.

Steve
30/03/2017 Insurefor.com Single Trip travel insurance ++ Phone assistance was excellent.
30/03/2017 insurefor.com Annual travel insurance + .
29/03/2017 Insurefor.com Single Trip travel insurance ++ Easy to apply on line luckily I didn't need to make a claim.
29/03/2017 insurefor.com Annual travel insurance ++ Insured for another year with Insurefor & staff really helpful in getting policy sorted. Good price & good service. Would certainly recommend. Thank you for coming back to Insurefor for another year, and for saying that you would recommend us to others.

On behalf of the whole team, we hope that the forthcoming year brings you many memorable holidays.

Steve
28/03/2017 insurefor.com Annual travel insurance ++ Easy to use, good choice of insurance. Thank you for your custom Kelly.

It's good to hear that you found our website easy to use, and were able to select a policy that suited your needs.

Steve
27/03/2017 Insurefor.com Single Trip travel insurance ++ quick easy to use web site
26/03/2017 Insurefor.com Single Trip travel insurance + will let you know after our trip abroad
26/03/2017 Insurefor.com Single Trip travel insurance ++ Didn't have to use my insurance luckily but was happy with my policy for the price I paid.
25/03/2017 Insurefor.com Single Trip travel insurance ++ Used you on our last holiday so easy to apply and a great price will definitely use again. Thank you for coming back to us Adrian.

If you have any questions in regards to your policy, please do not hesitate to contact us at admin@rockinsurance.com.

Steve
25/03/2017 Insurefor.com Single Trip travel insurance ++ Value for money, would use again and I've recommended them to friends. A** Thank you for recommending us to your friends!

We hope that you had a great trip.

Steve
24/03/2017 insurefor.com Annual travel insurance ++ Fast and efficient.
23/03/2017 Insurefor.com Single Trip travel insurance ++ Good insrance offered at a competitive price. Quick and easy to purchase via the website. We are pleased to hear that you found the policy quick and easy to purchase through our website.

Thank you for your custom!

Charles
22/03/2017 Insurefor.com Single Trip travel insurance + Easy to do and understand while buying on the internet. Terms sent throughon email.
22/03/2017 insurefor.com Annual travel insurance ++ Very simple and easy process.
22/03/2017 Insurefor.com Single Trip travel insurance + Never needed to use the excess insurance so am unable to comment on how effective or otherwise my policy or the company is.
22/03/2017 insurefor.com Annual travel insurance I tried to contact to amend my policy whilst abroad. After attempting more than 5 times to select an option I was not put through to an advisor, instead the same automated message was repeated asking me to select an option. I called the claims line to see if they could put me through to an advisor and bypass the automated message but they also put me back through to the automated message asking me to select an option. Again my selected option did not register and the automated message kept repeating. I even had the same problem using a different phone. I am sorry to learn that you were unable to get through to an advisor when contacting our call centre.

We will be contacting you directly to investigate into the matter.

I apologise for any inconvenience and disappointment that may have been caused.

Charles
21/03/2017 insurefor.com Annual travel insurance + The advisor took time to look at my annual renewal quote and managed to get the price to match ones I had found on the internet as opposed to the ridiculously high price quoted on my renewal email from insurefor.com. We are sorry to learn that you were unhappy with the price that was quoted in the renewal email.

We will investigate into the price that was quoted and will be contacting you directly in due course.

We apologise for any disappointment that may have been caused.

Charles
21/03/2017 insurefor.com Annual travel insurance ++ Excellent service, friendly and helpful person dealing with my renewal and a good price for the required cover. We are delighted to hear that you are happy with the service that you received from our member of staff and you are happy with the price for your insurance. Your comments have been passed on to the member of staff that you had spoken to.

Thank you very much for your custom!

Charles
21/03/2017 insurefor.com Annual travel insurance ++ Quick simple & fast. Best insurance company so far! We are pleased to hear that you found purchasing the policy with us simple and fast and its great that you found us to be the best insurance company.

We hope that you have many happy holidays over the next year!

Charles
21/03/2017 Insurefor.com Single Trip travel insurance ++ Competitive all round cover.
21/03/2017 insurefor.com Annual travel insurance + Quick and easy
20/03/2017 Insurefor.com Single Trip travel insurance ++ No fuss quick and easy It's great to hear that you found purchasing your policy with us to be of no fuss, and quick and easy.

Thank you for your custom David.

Steve
19/03/2017 insurefor.com Annual travel insurance ++ Great
19/03/2017 Insurefor.com Single Trip travel insurance + Website fine and easy to use. Didn't need to make a claim We are delighted to hear that you did not need to make a claim, and hope that you had a great trip.

Thank you for your custom; we look forward to hearing from you again.

Steve
18/03/2017 Insurefor.com Single Trip travel insurance ++ You were the best family insurance I can find Thank you for saying that we were the best family travel insurance that you could find.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
17/03/2017 Insurefor.com Single Trip travel insurance + Simple to put in place
17/03/2017 Insurefor.com Single Trip travel insurance + No problems
16/03/2017 Insurefor.com Single Trip travel insurance ++ My son recommended you and that was good enough for me
15/03/2017 Insurefor.com Single Trip travel insurance ++ Service was very good, especially when my flight was cancelled and our insurance needed to be changed, insurefor.com changed this at very short notice with no charge. I'm sorry to learn of the problems with your flight. It's great to hear that the customer service team were able to rectify your policy to run in accordance with your changed flights at no extra charge.

Steve
15/03/2017 insurefor.com Annual travel insurance ++ Repeat customer!
15/03/2017 insurefor.com Annual travel insurance + After two email and a phone call all sorted
15/03/2017 insurefor.com Annual travel insurance ++ Very good dealings, I made a mistake with details and after a quick call it was sorted out there and then, another copy of rhe policy was emailed to me quickly after, would i use them again definitely. Thank you for saying that you would use us again Christopher.

I am pleased to hear that the customer service team were able to rectify the mistake quickly for you.

If you have any other enquiries, please do not hesitate to contact us at admin@rockinsurance.com.

Steve
14/03/2017 Insurefor.com Single Trip travel insurance + Easy to book. No driving incidents so cannot comment further
14/03/2017 insurefor.com Annual travel insurance + No problem getting what I needed
14/03/2017 Insurefor.com Single Trip travel insurance -- Was admitted to hospital in France after a serious injury. called their emergency medical number. They were useless,didn't help in the slightest, left me to do everything myself, deal with all doctors, my operation, all transportation with no help. Doctors, wrote I should return home immediately (which I did). They then said they disagreed with the docs and would not reimburse me cost for ending holiday early or the £200 flight home, that I had to buy. After my experience, I would pay more and choose a reputable insurer. I am sorry to learn of the circumstances that you have described.

I have raised your issues with the compliance department who will contact you in writing shortly.

I apologise for any inconvenience caused.

Steve
14/03/2017 insurefor.com Annual travel insurance ++ Covered our specific needs, easy and comprehensive online purchase and download of insurance documents. It's fantastic to hear that your policy covered your specific needs, with an easy to use website.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
13/03/2017 insurefor.com Annual travel insurance + Easy to arrange
13/03/2017 insurefor.com Annual travel insurance ++ Website was easy to navigate. Price excellent.
12/03/2017 Insurefor.com Single Trip travel insurance + Hello,
I have made several insurance purchases recently, with varying degrees of satisfaction. It is not clear to which this questionnaire relates. My feedback therefore would be that this pitch by yourselves is 'lacking in context'.
Thank you for taking the time to leave us your feedback.

We are really passionate about the feedback provided to us on Feefo, as it enables us to learn more about our customer's overall experience of insurefor.com such as; the ease of purchase, the clarity of information provided and anything else you particularly liked or feel we could improve on.

Your comments on any or all of the above areas, really helps us to make sure that we are offering the best service and products for our customers. For this reason, we encourage all the feedback we can receive!

Thanks again for taking the time to get in touch with us and if you do have any another comments, I'd love to hear them, if you could email admin@rockinsurance.com.

Steve
12/03/2017 Insurefor.com Single Trip travel insurance ++ Perfect, a lot cheaper doing it this way
11/03/2017 insurefor.com Annual travel insurance ++ Always offer a good deal
10/03/2017 Insurefor.com Single Trip travel insurance ++ excellent quick quote and excellent price. We are delighted to hear that you rated us as excellent, for price and online quick quoting.

Thank you for your custom.

Steve
09/03/2017 Insurefor.com Single Trip travel insurance ++ Simple and straightforward to deal with.
09/03/2017 insurefor.com Annual travel insurance ++ User friendly quick to use Thank you for your positive feedback and for choosing Insurefor as your travel insurance provider.

Charles
09/03/2017 insurefor.com Annual travel insurance ++ All done online. Clear instructions and easy to progress.
09/03/2017 Insurefor.com Single Trip travel insurance + I did it on phone operator was polite and efficient . We are pleased to hear that you found our member of staff to be polite and efficient. Your comments have been passed on to the agent that you had spoken to.

Charles
08/03/2017 insurefor.com Annual travel insurance ++ Excellent price, staff and response.Will certainly recommend to freinds
08/03/2017 Insurefor.com Single Trip travel insurance + Simples
08/03/2017 insurefor.com Annual travel insurance + Simple forms, online, quick. Thank you for your positive feedback and your custom.

Should you have any questions relating to your policy, please don't hesitate to contact us at admin@rockinsurance.com.

Charles
07/03/2017 insurefor.com Annual travel insurance + OKAY
07/03/2017 Insurefor.com Single Trip travel insurance + Good website
06/03/2017 insurefor.com Annual travel insurance ++ Spot on !
06/03/2017 Insurefor.com Single Trip travel insurance ++ The insurance was easy to follow got my insurance within 5 minutes very pleased. We are delighted to hear that you found obtaining your policy with us to be easy to do.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
04/03/2017 insurefor.com Annual travel insurance + All of the cover that I wanted, wasn't available.
03/03/2017 insurefor.com Annual travel insurance ++ Prompt service with competitive pricing Thank you for your review.

We are pleased to hear that you found our insurance to be competitively priced, with prompt service to match.

Steve
03/03/2017 insurefor.com Annual travel insurance + Quick and easy
03/03/2017 Insurefor.com Single Trip travel insurance ++ Very simple process to take out this insurance. The cover was just what I wanted for my week's car hire in Portugal and Spain and was very inexpensive.
03/03/2017 insurefor.com Annual travel insurance ++ Have used rock for a number of years & always found staff professional , helpfully & pleasant . Thank you for choosing us as your travel insurance provider for another year. We are really pleased to hear that you found our staff to be professional, helpful and pleasant.

Thank you very much for your custom and we hope that the forthcoming year brings you many happy holidays.

Charles
02/03/2017 insurefor.com Annual travel insurance ++ It was a easy transaction
02/03/2017 Insurefor.com Single Trip travel insurance + Have not received docs by post yet paid extra for this Thank you for your feedback. We will be contacting you directly in regards to this.

Charles
28/02/2017 insurefor.com Annual travel insurance - Unable to renew policy online so had to phone. After giving all relevant details to an operator when the policy details arrived via email I realised that I wasn't covered for a cruise in the Caribbean although I had requested this cover in particular during the phone conversation. When I rang to query it I was told that I would need to pay extra to upgrade the cover. The quote I was given was 3 times the original amount even with a 20% discount as a returning customer so I reluctantly cancelled the policy as I had quotes from other companies that where substantially lower for the same cover. Not a good experience! I am sorry to learn of the circumstances which you have described. We will be contacting you directly in regards to this matter.

I apologise for any inconvenience that may have been caused.

Charles
27/02/2017 Insurefor.com Single Trip travel insurance ++ Nice and easy to arrange