Our average customer rating is:

94%

from 381 reviews!

Our latest Feefo Reviews

Here are our latest reviews from Feefo.

All Feefo feedback is gathered anonymously from genuine customers.

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Europe: Include cover for these countries?

  • Spain
  • Canary Islands
  • Turkey
  • Cyprus
  • Malta
  • Switzerland

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Please note: You will not be covered for holiday cancellation until your policy start date. Choose today’s date if you want cover as soon as possible.

Date Product Rating Customer Comment Our Comment
25/05/2017 Insurefor.com Single Trip travel insurance + Easy to book; good value; but no need to claim, so I've no idea what they would have been like if we had really needed them.
25/05/2017 insurefor.com Annual travel insurance + Good service and competitive price
24/05/2017 Insurefor.com Single Trip travel insurance + It didn't state if it covered natural disasters like other quotes. But other than that it was good to deal with.
24/05/2017 insurefor.com Annual travel insurance + I am a returning customer policy quick and easy to set up. Thank you
23/05/2017 insurefor.com Annual travel insurance ++ Excellent service...no complaints
23/05/2017 insurefor.com Annual travel insurance ++ Ok so far
23/05/2017 insurefor.com Annual travel insurance ++ Very simple process and easy to understand. Policy reasonably priced.
23/05/2017 Insurefor.com Single Trip travel insurance + Very clear
22/05/2017 Insurefor.com Single Trip travel insurance + easy website to use
22/05/2017 Insurefor.com Single Trip travel insurance ++ ..
22/05/2017 insurefor.com Annual travel insurance + Everything was fine in the end but I finished up paying more for my annual policy than originally quoted because the call centre agent worked the figures on a wrong age (63 as opposed to 65) in spite of me giving my correct date of birth. It was only on the final review that I noticed the error when she read out my age as 63. However, generally, the process worked fine.
22/05/2017 Insurefor.com Single Trip travel insurance ++ No problems with the setup of the insurance, all documents were easy to understand, competitive price for a good level of cover.
21/05/2017 insurefor.com Annual travel insurance + easy process to arrange insurance
21/05/2017 insurefor.com Annual travel insurance + Easy to fill out, did try others first but had issues that the age range didn't go over 49?? Another, filled all in and still wouldn't except, so 3rd time lucky!!!
19/05/2017 insurefor.com Annual travel insurance + The final phone call is very long winded
17/05/2017 insurefor.com Annual travel insurance ++ Very easy to use site with competitive pricing and a follow up e mail to make sure you disclosed any illness.
Couldn't be any easier!
17/05/2017 insurefor.com Annual travel insurance + Very helpful and friendly
16/05/2017 insurefor.com Annual travel insurance + Pleased how easy it was to renew my policy
16/05/2017 Insurefor.com Single Trip travel insurance + Easy to use website and competitive price. Didn't have to use it though.
16/05/2017 insurefor.com Annual travel insurance - MADE A MISTAKE WHEN USING THE ON LINE FORM THE DATES MUST HAVE JUMPED, SO WAS INSURDED TOO EARLY TRIED TO CHANGE THE DATES TWO DAYS LATER & WAS TOL;D THIS WAS NOT POSSIBLE, NOT HAPPY BUT COULD NOT BE BOTHERED TO TRY TO CANCEL. Thank you for taking the time to leave us your feedback.

I am sorry to learn that there was a problem with the application process of your policy.

I will be more than happy to cancel the policy on your request to which you will receive a full refund; please email me at admin@rockinsurance.com to action this.


I apologise for any inconvenience caused.

Steve
16/05/2017 Insurefor.com Single Trip travel insurance + I had no need to make a claim so can not comment. I booked the insurance on line so did not call and discuss it with anyone.
15/05/2017 insurefor.com Annual travel insurance ++ Fast and well informed, always look to give best value, will be back It's great to hear that you will come back to us for all your travel insurance needs David.

We hope that the forthcoming year brings you many happy holidays!

Steve
15/05/2017 Insurefor.com Single Trip travel insurance ++ great , efficient service
15/05/2017 insurefor.com Annual travel insurance + Unable to renew at a reasonable price online so HAD to phone the call centre.
Tried four times to get through - despite my call being important to them.
Got a good deal from operative - the same policy level from a new provider - why was I not offered this initially?
14/05/2017 Insurefor.com Single Trip travel insurance + all went well with the purchase, no dramas
14/05/2017 insurefor.com Annual travel insurance ++ Easy to use and understand, excellent product at a really good price
14/05/2017 insurefor.com Annual travel insurance - Disappointed that, as a previous customer renewing my travel insurance policy, I have had to pay considerably more than last year for the same cover. Will be looking elsewhere in future. Thank you for your feedback.

I am sorry to learn that you were not happy with the renewal cost of your policy. There were changes to your policy from last year which would have effected the price of your travel insurance.

I apologise for any inconvenience caused.

Steve
14/05/2017 Insurefor.com Single Trip travel insurance ++ Excellent service, fast and simple.
13/05/2017 Insurefor.com Single Trip travel insurance ++ Easy to choose your options easy to navigate round
13/05/2017 Insurefor.com Single Trip travel insurance + I didn't need to claim, but it was easy to purchase the policy and it was a good price.
12/05/2017 Insurefor.com Single Trip travel insurance - Very disappointing! I applied for travel insurance online and declared all my medical conditions. I found the resulting quote competitive, so I went ahead and bought it. A few days later, I received an email from insurefor stating I would have to call one of their agents to declare any medical conditions before I travel. I found this very confusing as I had already done this online? When I did call, I was assured that no medical conditions were recorded and that to do so would incur extra cost!! I immediately cancelled the policy and have since found travel insurance (fully inclusive of medical conditions) for a price that was less than what I paid insurefor WITHOUT pre-existing medical conditions! I am sorry to learn that the purchase of your policy did not go as smoothly as we had all hoped.

I have looked into this and it looks like that you have received a quote from us through the aggregator site Moneysupermarket.com; when going through this site you will be asked specific questions in regards to any pre-existing medical conditions. Once you have gone through this, you will be presented with a quote including your travel premium. It looks like you then went on to our direct site and purchased a policy through there. Our direct site, you will not be asked any medical screening questions and will be instructed to contact the medical screening team on the number provided to declare any pre-existing medical conditions. It looks like there was some confusion which resulted in you purchasing a policy thinking that you were covered for any medical conditions that you have.

I apologise for any inconvenience caused in this matter.

Steve
12/05/2017 insurefor.com Annual travel insurance ++ Thank goodness I was able to speak on the phone, so much easier and the lady I spoke to was very helpful. I am delighted to hear that you found it easier to speak with our customer service agent Annabel over the phone.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
12/05/2017 Insurefor.com Single Trip travel insurance ++ It was quick and easy to sort out and seems like a good policy
10/05/2017 Insurefor.com Single Trip travel insurance + Good price, cover and webpage easy to complete
10/05/2017 insurefor.com Annual travel insurance + I have used them before, easy to use website for a quote, easy to buy, and a competitive price with the 20% summer code promo.

Better if they could do same deal for renewals as my renewal quote was a lot higher than just buying from new again.
Thank you for coming back to us for all your travel insurance needs.

Our prices are reviewed regularly to ensure that you are receiving a competitive quote. We do offer a renewal discount for our customers' and appreciate that these may differ slightly to promotional offers displayed on our website.

I apologise for any inconvenience caused.

Steve
10/05/2017 Insurefor.com Single Trip travel insurance ++ Easy / straight 4 ward
09/05/2017 insurefor.com Annual travel insurance ++ cant believe how affordable travel insurance is especially when my wife and i are in our 50s
09/05/2017 insurefor.com Annual travel insurance ++ Straight forward & easy to nderstand It's fantastic to hear that you found purchasing your policy straight forward and with information that is easy to understand.

Kelly
09/05/2017 Insurefor.com Single Trip travel insurance ++ Insurance set up quickly.
09/05/2017 Insurefor.com Single Trip travel insurance ++ Straightforward and comprehensive
08/05/2017 insurefor.com Annual travel insurance + The person I spoke to eventually was clear and helpful. We have not made a claim, so I can't comment on that. It's good to hear that you found the sales team to be clear and helpful.

We do have a dedicated and professional claims handler who would look after you in the unfortunate event of using your travel insurance to make a claim.

Steve
07/05/2017 insurefor.com Annual travel insurance + Good travel cover and competitive pricing
06/05/2017 Insurefor.com Single Trip travel insurance + I have never purchased insurance online before,but I found it easy.All the information I needed was there and it was easy to follow and the price was very good too. It's great to hear that you found purchasing your travel insurance with us online easy to do, with a price that was very good too.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
05/05/2017 Insurefor.com Single Trip travel insurance ++ Easy to understand and use
04/05/2017 insurefor.com Annual travel insurance ++ Easy to use website. I found out about them via Quidco. Excellent price and everything very easy to arrange.
03/05/2017 Insurefor.com Single Trip travel insurance ++ very easy to set up and cheap will be traveling next year and il buy again cheers You are welcome. Thank you for your review.

It's fantastic to hear that you found setting up your policy with us online easy to do.

We hope that you have a brilliant holiday and we look forward to hearing from your next year.

Steve
03/05/2017 Insurefor.com Single Trip travel insurance ++ easy process and good price
03/05/2017 insurefor.com Annual travel insurance ++ All my questions were answered and it seems I've got the insurance I wanted.
02/05/2017 Insurefor.com Single Trip travel insurance ++ Good service very reliable and would recommend your insurance family and friends Thank you for saying that you would recommend us to your family and friends.

We hope that you have an amazing trip!

Steve
01/05/2017 insurefor.com Annual travel insurance + I had to start again as an original user, when I fact I was renewing my insurance. So you have all my information.
30/04/2017 Insurefor.com Single Trip travel insurance ++ easy to buy
27/04/2017 Insurefor.com Single Trip travel insurance - Selected this insurer but they rang and cancelled the insurance as it was taken more than a year before we travel. Waiting for refund. Thank you for taking the time to leave us your review.

I am sorry to learn that there was an issue with your travel insurance policy.

I can confirm that your policy was cancelled on 26.04.17, and you will receive your refund within 3-5 working days from that cancellation date.

I apologise for any inconvenience caused.

Steve
27/04/2017 Insurefor.com Single Trip travel insurance ++ Efficient and friendly service
26/04/2017 insurefor.com Annual travel insurance + No had to use the insurance yet, but happy with all communication so far. Thank you for your review Helen.

Whilst we hope that you never need to use your travel insurance to make a claim, we do have a professional and dedicated claims handler that will look after you, should any unfortunate event arise.

Steve
26/04/2017 Insurefor.com Single Trip travel insurance ++ Easy to use, great price.
26/04/2017 insurefor.com Annual travel insurance ++ Really quick and simple great price well pleased quick, simple and with a great price to match; these are words that we like to hear from our customers'.

Thank for your kind words, and for your custom.

If you have any questions in regards to your policy, please do not hesitate to contact us at admin@rockinsurance.com.

Steve
26/04/2017 insurefor.com Annual travel insurance + Good price, not had to use the insurance so will reserve judgement to see how any claim or enquiry is handled
25/04/2017 insurefor.com Annual travel insurance + Application for travel insurance was simple, quick and easy! It's great to learn that you found purchasing your policy online with Insurefor.com to be simple, quick and easy.

Thank you for your custom Lorraine.

Steve
25/04/2017 Insurefor.com Single Trip travel insurance ++ nice and easy :)
25/04/2017 Insurefor.com Single Trip travel insurance ++ Quick and efficient service, cost was attractive too. As I didn't have to make a claim then I can't comment on that side.

Will use again as it gives peace of mind and is a much cheaper than the car hire firms offerings!
25/04/2017 Insurefor.com Single Trip travel insurance ++ No problems, all good
20/04/2017 Insurefor.com Single Trip travel insurance - received an email after my departure asking me to provide pre-existing health conditions. never mentioned prior to the purchase of the policy. Hello,

I am sorry to learn of the circumstances that you have described.

I can see that you have purchased a policy online through Gocompare.com. The website does ask if you have any pre-existing medical conditions when going through the setup of your travel insurance. Once you have purchased your policy and received your documents, the policy certificate also provides information in regards to being covered for pre-existing medical conditions.

We do advise our customers' that they should read through the policy wording to ensure that the policy is fit for purpose before travel. As you purchased your policy on the day of travel, I appreciate that this did not give you the adequate time to look through the terms and conditions of your insurance with us.

I apologise for any inconvenience caused.

Steve
19/04/2017 Insurefor.com Single Trip travel insurance ++ Very easy website to use, have brought Tavel insurance before and will buy again
19/04/2017 insurefor.com Annual travel insurance ++ Easy-to-understand: i.e. the details about what I was getting.
Excellent value for money.
Thank you!
You're welcome Peter.

Thank you for your custom and review.

Steve
18/04/2017 insurefor.com Annual travel insurance + Quick and easy to do
18/04/2017 insurefor.com Annual travel insurance + Enough info for what i needed. . Could do with saying if policy includes things such as paragliding eyes without having to read pages of small print... Thank you for taking the time to leave us your review.

Your policy certificate will display all the important information, such as dates of travel, travellers and emergency numbers in the event of a claim or if you need medical assistance. The policy wording linked with your policy certificate will contain your scheduled benefits including a list of sporting activities. If you do not see the activity that you are planning to take part in, you can call us on 0343 658 0315 to see if we can refer this to the underwriter for their consideration.

I apologise for any inconvenience caused.

Steve
18/04/2017 insurefor.com Annual travel insurance + Straightforward and easy website to use
16/04/2017 insurefor.com Annual travel insurance ++ Easy to apply and good value :-)
16/04/2017 Insurefor.com Single Trip travel insurance ++ Great competitive price and quick quotation. Will use again. Thank you for your custom, and for saying that you would use us again.

We hope that you have a great trip.

Steve
16/04/2017 Insurefor.com Single Trip travel insurance + All fine!
15/04/2017 insurefor.com Annual travel insurance + Helpful customer service
15/04/2017 Insurefor.com Single Trip travel insurance ++ Very easy to compare prices at a glance for all levels of insurance. Was recommended to me and very impresses. Would use again. It's pleasing to hear that after being recommended to us, that you were impressed with Insurefor.com and would use us again.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
15/04/2017 insurefor.com Annual travel insurance ++ Easy to use and understand and a good
deal thanks
14/04/2017 insurefor.com Annual travel insurance ++ All ok thanks
13/04/2017 Insurefor.com Single Trip travel insurance ++ Staff very helpful. Easy to purchase
13/04/2017 Insurefor.com Single Trip travel insurance + Easy to apply and download. Cheaper than most other companies It's fantastic to hear that you found applying for your policy online easy to do.

We hope that you had a great holiday and we look forward to hearing from you again in the future.

Steve
13/04/2017 insurefor.com Annual travel insurance + Cheap insurance and quick to purchase
12/04/2017 insurefor.com Annual travel insurance + No
11/04/2017 insurefor.com Annual travel insurance ++ very good customer service
10/04/2017 insurefor.com Annual travel insurance ++ Quick and easy was able to print documents that day
10/04/2017 Insurefor.com Single Trip travel insurance + used this company before and never had a problem Thank you for coming back to Insurefor.com for all your travel insurance needs.

We hope that you have a great trip.

Steve
10/04/2017 Insurefor.com Single Trip travel insurance ++ Great support and they never gave false promises. I was told the phone might take up to x number of days to get back due to them being in popular demand only to find out the phone came 2 days later. They also e-mail you along the way to let you know what stage it's at. Great people. Thank you for your review on your experience with Insurefor.com Stanis.

If you require further assistance, please do not hesitate to contact us at admin@rockinsurance.com.

Steve
08/04/2017 Insurefor.com Single Trip travel insurance ++ Reasnable
08/04/2017 insurefor.com Annual travel insurance + Good service provided, however it can take a while for a decision to be made, 10 working days for a decision and longer for the cheque to be received.
On the whole however i am pleased and the claiming process is nice and easy.
We are sorry to hear that you had to make a claim on your policy. The time processing a valid claim can vary depending on the evidence presented to the claims handling team.

We are pleased to hear that you found the claims process to be nice and easy.

Steve
08/04/2017 Insurefor.com Single Trip travel insurance ++ Good.
08/04/2017 Insurefor.com Single Trip travel insurance + Easy to set up insurance
07/04/2017 insurefor.com Annual travel insurance ++ Easy to deal with and customer services person was well informed and efficient at her job. Thank you for your kind words.

I will be sure to pass your comments on to Annabel as she will be just as pleased as we are.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
06/04/2017 insurefor.com Annual travel insurance + Good service.
06/04/2017 insurefor.com Annual travel insurance ++ My 'go to' company for travel insurance, always great on price and quick and easy to arrange - even with medical conditions to declare. Thanks for a great service again You're welcome Kate. Thank you for your continued custom.

We hope that the forthcoming year brings you many happy holidays!

Please do not hesitate to contact us at admin@rockinsurance.com should you have any questions in regards to your policy.

Steve
05/04/2017 insurefor.com Annual travel insurance ++ Awesome cover, great value and fantastic, helpful staff
05/04/2017 insurefor.com Annual travel insurance + I have used your company for many years and more than happy with the service and price .thankyou You're welcome Joan. Thank you for coming back to us for another year.

We are ecstatic to hear that you are happy with the price and the service that we provide.

Steve
05/04/2017 insurefor.com Annual travel insurance ++ Straightforward process from application to Policy Schedule delivery.
04/04/2017 Insurefor.com Single Trip travel insurance + Quick and easy website. Thank you for your custom!

If you have any questions in regards to your policy, please do not hesitate to contact us at admin@rockinsurance.com.

Steve
04/04/2017 insurefor.com Annual travel insurance + Very quick service, but you need to be aware that the online quote does not cater for renewal quotes, hence you need to call
03/04/2017 Insurefor.com Single Trip travel insurance ++ Good value for money
03/04/2017 insurefor.com Annual travel insurance + The person who served me was helpful.
I insure myself with this company for years now, and never thought of shopping around. Few times when I had questions, the staff were very polite and helpful.
Thank you for coming back to us again Rachel!

We are delighted to hear that you found our customer service team to be helpful and polite.

Please do not hesitate to contact us at admin@rockinsurance.com should you have any further questions in regards to your policy.

Steve
02/04/2017 Insurefor.com Single Trip travel insurance + I got insured, no excess, decent price, didn't have to make a claim.
30/03/2017 Insurefor.com Single Trip travel insurance ++ Seems very good and great value. I have not had to claim yet so that would be the telling point. This is true Paul. The worth of any insurance is when you come to make a claim; in this unfortunate event, you can be rest assured that we have a dedicated and professional claims handler that will look after you every step of the way.

Steve
30/03/2017 Insurefor.com Single Trip travel insurance ++ Phone assistance was excellent.
30/03/2017 insurefor.com Annual travel insurance + .