As part of ROCK Insurance Group, the proud winner of the Travel Trade Gazette's "Travel Service Provider of the Year 2010," insurefor.com is dedicated to providing the best value for money travel insurance on the market today.
With just under 10 years experience in travel insurance, ROCK Insurance Group's promise is cheap travel insurance, without compromising the cover and as a result we have insured in excess of 1 million customers since the launching of insurefor.com in 2005. At insurefor.com our online booking service is simple and secure. Should you wish to speak to someone about your requirements, then our UK call centre travel insurance experts are ready to take your call.
At insurefor.com we are consistently reviewing our policies and cover to ensure the very best deals, and above all we are passionate about our business. Whether a seasoned traveller or a once a year sun seeker, we strive to find travel insurance that you can tailor for cover you can trust.
About the Underwriter
SOLID Forsakringar is a Swedish based insurance company regulated by the Swedish FSA. SOLID has a market leading position in travel protection and roadside insurance. SOLID are rooted in the retail market and have been praised as the general insurance company of the year at the annual Insurance Awards gala event.
Alongside our basic single trip and annual multi-trip travel insurance, as a specialist provider insurefor.com offers through SOLID:
- business travel insurance
- winter sports insurance
- backpacking travel insurance
- golf travel insurance
- over 65 travel insurance
Whether it's "activity" holidays, age-related or gap year insurance you are after, with insurefor.com we make it our business to meet all your cover needs.
insurefor.com is simply the best in the business for cheap travel insurance!
Medical Emergency Assistance
If you purchased your policy on 1 December 2012 or after then please use the following contact numbers:
Contact Global Response on 00 44 (0) 843 658 0342 or 00 44 (0) 1293 652831
If you purchased your policy on 30 November 2012 or before then please use these following contact numbers:
Anywhere in the world except Spain and the Balearics, contact Aria
On: Tel: 00 44 (0) 844 338 6163 or 00 44 (0)1444 442839
Spain and the Balearics, contact Aria
On: Tel: 00 44 (0) 1444 442077
Important Information About ROCK Insurance Group
Your right to complain
insurefor.com always aims to provide a first class service, however if you have any cause for complaint, any enquiry in the first instance should be addressed in writing to:
The Compliance Manager
ROCK Insurance Group
135 High Street
At insurefor.com we will do our very best to resolve any difficulty with you, but if we are unable to do this to your satisfaction, disputes may be referred to the Financial Ombudsman Service for review:
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
Telephone: 0845 080 1800
If you have a complaint regarding a claim for a policy purchased on 30 November 2012 or before then you should write to:
Telephone: 00 44 (0) 844 388 5799
or e-mail on: firstname.lastname@example.org
If you have a complaint about a claim relating to a policy purchased on 1 December 2012 or after then you should write to:
The Complaints Department
Global Response Limited
Telephone: 00 44 (0) 2920 468793
or e-mail on: email@example.com
Who regulates insurefor.com?
insurefor.com is a trading style of ROCK Insurance Group, a firm authorised and regulated by the Financial Conduct Authority (FCA). The FCA number is 300317 and this can be verified by checking the FCA website via the following address: http://www.fsa.gov.uk/fsaregister, please type in Rock Insurance or the postcode RH10 1DQ. Or you can contact the FCA on 0845 606 1234.
No additional fees will be charged for our service. All you are required to pay is the insurance premium.
You WILL NOT receive advice or a recommendation from us for insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
We collect and hold insurance premiums as agent of the insurer.
You are responsible, on an ongoing basis, for providing us and/or your insurers with all material facts relating to the insurance covers we arrange on your behalf. Material facts are those which are likely to affect the assessment and acceptance of risks being insured. Failure to provide full and accurate information may mean that your cover is invalid. If you are in any doubt as to what facts are considered to be material then you should disclose them to us or the insurers.
We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the FSCS if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit. For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit. Further details about compensation scheme arrangements are available from the FSCS.
You may already possess alternative insurance(s) for some or all of the features and benefits provided by products purchased; it is your responsibility to investigate this. We will not provide you with advice about the suitability of this product for your individual needs but we will be happy to provide you with factual information to assist you in making an informed buying decision.
All policies have exclusions and restrictions to them. It is very important that you read and understand these and only purchase the policy if you are happy that you and (where applicable) every traveller meet the eligibility criteria;
- you are resident in the United Kingdom, Channel Islands & Isle of Man;
- you are no more than 74 years of age for Single Trip and 64 for Annual Multi-Trip policies
- you are no more than 45 for our Backpacker insurance;
- you are no more than 65 years of age and adding the winter sports option;
- you have no pre-existing medical conditions .
Examples of these and other conditions and restrictions, and what to do if you are unsure about any aspect of an exclusion, are contained within your policy certificate.
If after purchasing a policy should you find it does not meet your requirements you have 14 days from the date of issue to cancel the policy. If you do decide to cancel your money will be refunded in full, provided no claims have been made or incident likely to give rise to a claim has arisen.