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Emergency Information

We appreciate that there is a lot happening in the world at present that could lead to Travel Delay or Trip Abandonment. Please see the following information.

  • Strikes and Industrial Action
  • Adverse Weather
 
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Europe: Include cover for these countries?

  • Balearics
  • Canary Islands
  • Cyprus
  • Greece
  • Greek Islands
  • Malta
  • Spain
  • Switzerland
  • Turkey

These countries included

These countries excluded

Please note: You will not be covered for holiday cancellation until your policy start date. Choose today’s date if you want cover as soon as possible.

Adverse Weather, Strikes and Industrial Action

Our policies contain cover for both travel delay and holiday abandonment as a result of strikes or industrial action and adverse weather.

  • Travel Delay - As long as you go on the trip we pay for each full 12 hour period you are delayed from the scheduled time of departure*
  • Trip Abandonment – If you choose to cancel your trip after 12 hours from the scheduled time of departure we will pay for travel, accommodation, car hire and excursions*

 

Adverse Weather

Adverse weather can come in a range of formats and severity, from the large amounts of snow we received in the UK over the last few years to the cyclone which hit Queensland in Feb 2011.

Adverse weather in the UK

If you have a question regarding adverse weather in the UK prohibiting you from travelling first contact your travel provider and if you have an insurance question please call us on 0844 482 0662.

Adverse weather at your destination

Should you be concerned about adverse weather at your destination first contact your travel provider and if you have an insurance question please call us on 0844 482 0662.

 

Strikes or Industrial Action

Strikes or industrial action can occur both here in the UK and away in your destination. They may be travel related (e.g. BA Strikes 2010), airport related or possibly even your travel agent or accommodation supplier. We have made our policies as comprehensive as possible when it comes to strikes and industrial action, but if you are concerned with your current situation please see the details below.

Strikes or industrial action in the UK

If you have a question regarding strikes or industrial action in the UK prohibiting you from travelling first contact your travel supplier and if you have an insurance question please call us on 0844 482 0662.

Strikes or industrial action at your destination

Should you be concerned about strikes or industrial action at your destination first contact your travel supplier and if you have an insurance question please call us on 0844 482 0662.

 

*Benefits depend on what level of cover you have taken and the amounts indicated in the Policy Wording under Schedule of Benefits. Please see the terms and conditions of the policy to ensure that you have the cover that you require.